How to handle an auto accident
Having an auto accident or dealing with a catastrophe is stressful, yet it's important to try to stay calm and focused.
What do I do after an accident?
1. 安全第一
- If the car accident is minor, move vehicles out of traffic 去一个安全的地方.
- 换到停车档, turn off your vehicle, and turn on the hazard lights.
- Use cones, warning triangles, or flares for 添加安全, if you have them.
2. 得到帮助
- Check for injuries; call an ambulance when in doubt.
- 报警, even if the accident is minor. A police report can be invaluable to the 索赔过程 and help establish who's at fault.
3. Collect information
- Gather information from others involved in the accident.
- Drivers and passengers: names and contact information.
- 车辆 descriptions (make, model, year).
- Driver's license numbers - License plate numbers.
- pp王者电子官网 companies and policy numbers.
- Eyewitnesses: names and contact information.
- Accident scene location and/or address.
- Police officer's name and badge number.
- 拍照 of all vehicles involved and the accident scene, if it is safe to do so.
- 不要签字 any document unless it's for the police or your pp王者电子官网代理人.
- 要有礼貌,但是 don't tell anyone the accident was your fault, even if you think it was.
4. 提出索赔
- You can start the 索赔过程 immediately at the scene and add details when things are calmer.
- 提出索赔 online,使用我们的easy State Farm® mobile app, or call us at 800-SF-CLAIM (1-800-732-52461-800-732-5246).
- 通知你的 pp王者电子官网代理人 as soon as possible.
5. Get roadside assistance
- If your vehicle isn't drivable after an accident, learn about roadside assistance 和请求 roadside service 来自州立农场.